The team has hoisted the customer’s flag as a sign visible from afar of this success. Somersworth supplies Ford with charge-air lines for its best-selling F-150.
Stringent standards apply to every process stage in the plant – from assembly to final product control. The plant had to undergo a number of audits to ensure that it meets the customer’s quality criteria and that its supplies satisfy the most rigorous standards. The company’s performance was also assessed on the basis of a range of other factors, including communication, teamwork and management.